Payment Options:

  1. All prices are in Jamaican Dollars.

  2. We accept Direct Deposits, Western Union or MoneyGram.

Delivery Schedule and Policies:

Knutsford Express:
Thursday, Friday, and Saturday 

$870 Handler's Fee
The customer pays for the package at the pick-up location.

Delivers to: Sovereign on the Boulevard, New Kingston, Montego Bay Pier-1, Ocho Rios, Drax Hall, May Pen, Port Antonio, Falmouth, Negril, Savannah La Mar, Luana, Gutters, Mandeville, Lucea, Port Maria.

Zip-mail Post to Door:
Thursday and  Friday

Click here to see Zip-mail Locations.

Zip-mail Post to Post:
Thursday and  Friday

Click here to see Zip-mail Locations.

Angels Plaza Cash On Delivery:
Thursday, Friday, and Saturday at 11 AM

Spanish Town Cash On Delivery (LOJ Shopping Centre):
Thursday, Friday, and Saturday at 12 PM

Linstead Cash On Delivery (Transportation Centre/ Post Office):
Friday, and Saturday 10 AM

We experience delivery timeframes of 1-3 business, days depending on your location. We process orders Monday, Thursday, Friday and Saturday and endeavour to ship the same day.  We are unable to guarantee time of delivery. We cannot issue a refund if your order is running late.

           21 Packaging is not responsible for any package after it has been dropped off at the Post Office or at any Knutsford Express Location. Please check if your address/Post Office is on the Zipmail's delivery list. Please state your exact Knutsford Express pick-up location if there are more than one in your parish. If you send your package to the wrong address we are not liable to send it to the right address.

            It is the responsibility of the customer to track orders and inform 21 Packaging if an order does not arrive.  Once we learn an order has not arrived within the outlined delivery time range, an inquiry will be lodged with the courier to ensure delivery occurs as soon as possible.  

           For Cash On Delivery, please schedule a time with us to pick up your items, and most importantly, please be available at the scheduled time to reduce the risk of your order being canceled. 

          By selecting pickup option, you can visit our location to collect your order.  We will email when your order is ready for colleciton, usually within 3-5 business days.

       If you selected the pickup option and would like to have your package ASAP, you can call/email us to let us know. We will confirm if Express Pickup is available and you can visit our location to collect your order within 3 hours.  For same-day pickup, please order before 1 pm.  We will call/email you when your order is ready for collection.